Privacy Policy

Next Day Fixings Privacy Policy
Last Updated: February 2025

Introduction

Welcome to Next Day Fixings' Privacy Policy. This document outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically for operational, legal, or regulatory reasons. Any changes will be posted on our website with an updated "Last Updated" date. We encourage you to review this policy regularly.

Information Collection and Use

We collect and use personal information from various sources to provide our services and comply with legal obligations. The type of information collected depends on your interactions with us.

Information You Provide Directly

Basic contact details: Name, address, phone number, and email.
Order information: Billing and shipping addresses, payment details, order confirmation, and contact information.
Account information: Username, password, and security questions.
Shopping information: Items viewed, added to cart, or added to a wishlist.
Customer support information: Details provided in communications with us.

Some features of our website require this information to function properly. You may choose not to provide it, but this may limit access to certain services.

Information Collected Through Cookies

We automatically collect Usage Data through cookies, which may include:

Device information
Browser details
Network connection information
IP address

This data helps us enhance user experience and improve website functionality. You can adjust your browser settings to manage cookies, but note that doing so may affect website performance.

Information Obtained from Third Parties

We may receive information from third-party vendors and service providers, including payment processors and marketing platforms. This data is treated in accordance with this Privacy Policy, though we are not responsible for the accuracy of third-party policies.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

Fulfill orders and process payments.
Manage customer accounts.
Arrange shipping and facilitate returns or exchanges.

This ensures a smooth and efficient shopping experience.

Marketing and Advertising

We may use your information for marketing purposes, including:

Email, SMS, or postal promotions.
Online advertisements tailored to your preferences.

You can opt out of marketing communications at any time.

Security and Fraud Prevention

Your data helps us detect and prevent fraudulent, illegal, or malicious activity. We strongly advise against sharing your account credentials and recommend contacting us immediately if you suspect unauthorized access.

Customer Support and Communication

We use your information to respond to inquiries and provide customer support. This helps us maintain high service standards and resolve any issues promptly.

How We Disclose Personal Information

We may share your data with third parties under the following circumstances:

Vendors and service providers who assist in IT management, payment processing, data analytics, and customer support.
Business and marketing partners for service provision and advertising.
When required by law, regulatory authorities, or to protect our legal rights.
When you direct or consent to specific disclosures.

Customer Consent

By creating an account or placing an order, you consent to the collection and processing of your data. You have the right to request access, updates, or deletion of your personal information at any time.

To unsubscribe from marketing emails, remove your account, or request data changes, please contact us at:
📞 01539 727188
📧 info@nextdayfixings.co.uk
📍 Next Day Fixings, T.H. Wiggans Ironmongery Ltd, Unit 10 Lake District Business Park, Kendal, Cumbria, LA9 6NH

Thank you for choosing Next Day Fixings—your trusted supplier for premium fixings and fast delivery!